Juniper Networks
Sales Operations
Brainshark Oct 2004 - Jun 2009
Director, Customer Support
Information Mapping Nov 2002 - Jun 2004
Director, Client Services
Honeywell-Poms Corporation Jan 2000 - Jul 2002
Director Us Professional Services
Hummingbird/Pc Docs Feb 1998 - Dec 1999
Director Customer Education
Education:
Northeastern University 1980 - 1985
Masters, Master of Arts, Bachelors, Bachelor of Science, Management
Skills:
Crm Saas Project Management Solution Selling Sales Operations Enterprise Software Management Product Management Supply Chain Management Leadership Customer Support Customer Service Requirements Analysis Manufacturing Operations Product Development Program Management Operations Management Professional Services Call Center Salesforce.com Sustainability Recycling Renewable Energy Documentations Computer System Validation Green Purchasing