Blue Cross Blue Shield of Massachusetts
Systems Analyst
Blue Cross Blue Shield of Massachusetts
Support Analyst
Broadridge Aug 2015 - Jul 2016
Senior Technical Support Engineer
Summit Healthcare Services Jan 2015 - Jun 2015
Support Analyst
Patientkeeper Apr 2014 - Jan 2015
Senior Technical Support Engineer
Education:
University of Massachusetts Amherst 1988 - 1992
Bachelors, Bachelor of Science
Oracle University
Skills:
Rdbms Saas Enterprise Software Unix Soa Web Services Middleware Xml Distributed Systems Technical Support Linux Cloud Computing Software Development Integration Java Shell Scripting Databases Solution Architecture Agile Methodologies Sql Software Design Unix Shell Scripting Tomcat Software Project Management Virtualization Microsoft Sql Server Salesforce.com
Jan 2015 to 2000 Support AnalystPatientkeeper Waltham, MA Apr 2014 to Jan 2015 Senior Technical Support EngineerMoremagic Solutions Waltham, MA Mar 2013 to Apr 2014 Technical Support EngineerProgress Software Corporation Bedford, MA Jan 2001 to Mar 2013 Technical Support Engineer II, Senior Support EngineerClearway Technologies Boston, MA Oct 2000 to Dec 2000 Technical Support EngineerStream International Canton, MA Dec 1999 to Oct 2000 Microsoft Exchange Senior Support EngineerStream International Canton, MA Nov 1998 to Dec 1999 Certified Outlook EngineerMassachusetts Financial Services Boston, MA Jan 1998 to Nov 1998 Transaction ProcessorFilenes Department Stores Belmont, MA Jul 1996 to Dec 1997 Sales AssociateUMass Medical Center Worcester, MA Jul 1992 to Apr 1996 Laboratory Technician, Medicine
Education:
Oracle University 2011 CertificateMiddlesex Community College Jun 2009 A.S. in NursingClark University Computer Career Institute 1997University of Massachusetts at Amherst Amherst, MA May 1992 B.S. in Zoology