Customer Service Inventory Management Retail Account Management Training Loss Prevention Customer Satisfaction P&L Employee Relations Store Operations Microsoft Excel Team Building Profit Store Management Outlook Hiring Budgets Sales Management Purchasing Sales Merchandising Inventory Control
Sep 2009 to 2000 PROVIDER SERVICE/CLAIMS AND BENEFITSFIRST AMERICAN TAX SERVICES Westlake, TX Nov 2007 to Sep 2009 CUSTOMER SERVICE CLERK IICINGULAR WIRELESS Farmers Branch, TX May 2005 to Nov 2007 CUSTOMER SERVICE/COLLECTIONS AGENTCITI GROUP Irving, TX Apr 2002 to May 2005 CUSTOMER SERVICE AGENTAMERICAN AIRLINES Dallas, TX Oct 1995 to Sep 2001 INTERNATIONAL SALES AND SERVICE AGENTCHILDRENS LEARNING CENTER Irving, TX Aug 1987 to Aug 1995 DIRECTOR/TEACHER
Education:
EASTFIELD COLLEGE Dallas, TX Jun 1992 OFFICE MANAGEMENT