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Kevin G Hegebarth

age ~61

from Milton, GA

Also known as:
  • Kevin Hegebarth
  • Kevin H
145 Millwick Cv, Alpharetta, GA 300056784730850

Kevin Hegebarth Phones & Addresses

  • 145 Millwick Cv, Alpharetta, GA 30005 • 6784730850
  • 1105 Sanctuary Pkwy, Alpharetta, GA 30004
  • Milton, GA
  • 3505 Vintage Trl, Woodstock, GA 30189 • 7709264558
  • Roswell, GA
  • Suwanee, GA
  • Atlanta, GA
  • Lisle, IL
  • Norcross, GA
  • Naperville, IL

Work

  • Company:
    Hireiq solutions
    Apr 2011 to Aug 2013
  • Position:
    Vp, marketing and product management

Education

  • School / High School:
    Benedictine University
    1983 to 1987

Skills

Lead Generation • Competitive Analysis • Product Development • Product Launch • SaaS • Solution Selling • Salesforce.com • Enterprise Software • Professional Services • Customer Experience • Multi-channel Marketing • B2B Marketing • Channel • Product Marketing • Demand Generation • Strategic Partnerships • Marketing Automation • Workforce Management • Call Center • Analyst Relations

Emails

Industries

Marketing and Advertising

Resumes

Kevin Hegebarth Photo 1

Vp, Marketing And Product Management At Hireiq Solutions

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Position:
VP, Marketing and Product Management at HireIQ Solutions
Location:
Greater Atlanta Area
Industry:
Marketing and Advertising
Work:
HireIQ Solutions since Apr 2011
VP, Marketing and Product Management

GMT Corporation Nov 2006 - Apr 2011
VP, Marketing

Witness Systems, Inc. Apr 1999 - Nov 2006
Director, Strategic Analysis

Melita International 1995 - 1999
Director, Product Management

BellSouth Telecommunications 1990 - 1995
Product Manager
Education:
Benedictine University 1983 - 1987
North Central College 1978 - 1982
Skills:
Lead Generation
Competitive Analysis
Product Development
Product Launch
SaaS
Solution Selling
Salesforce.com
Enterprise Software
Professional Services
Customer Experience
Multi-channel Marketing
B2B Marketing
Channel
Product Marketing
Demand Generation
Strategic Partnerships
Marketing Automation
Workforce Management
Call Center
Analyst Relations

Us Patents

  • Systems And Methods For Scheduling Call Center Agents Using Quality Data And Correlation-Based Discovery

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  • US Patent:
    7864946, Jan 4, 2011
  • Filed:
    Feb 22, 2006
  • Appl. No.:
    11/359731
  • Inventors:
    Jason Fama - Foster City CA,
    Michael Robert Bourke - San Francisco CA,
    Edward Hamilton - San Jose CA,
    Jeff Iannone - Alpharetta GA,
    Illah Nourbakhsh - Pittsburgh PA,
    Joseph Watson - Alpharetta GA,
    Kevin Hegebarth - Alpharetta GA,
  • Assignee:
    Verint Americas Inc. - Melville NY
  • International Classification:
    H04M 3/00
  • US Classification:
    37926506, 37926505, 37926502
  • Abstract:
    Systems and methods for scheduling call center agents are provided. An exemplary system for scheduling call center agents includes an agent computing device that is capable of obtaining quality scores of agents. The quality score is a measurement of quality that the agents provide to a call center. The Agent computing device is capable of transmitting the quality scores of agents over a network. The system further includes a manager computing device that is capable of: receiving the quality scores of agents over the network, receiving a scheduled interval, receiving a quality goal for the scheduled interval, the quality goal being a desired measurement of quality that the agents collectively provide to the call center, determining a quality goal for the scheduled interval based on the received quality scores of agents, and determining a schedule for the agents based on the quality goal, the quality goal score, and the scheduled interval.
  • Systems And Methods For Scheduling Call Center Agents Using Quality Data And Correlation-Based Discovery

    view source
  • US Patent:
    7853006, Dec 14, 2010
  • Filed:
    Feb 22, 2006
  • Appl. No.:
    11/359909
  • Inventors:
    Jason Fama - Foster City CA,
    Edward Hamilton - San Jose CA,
    Jeff Iannone - Alpharetta GA,
    Illah Nourbakhsh - Pittsburgh PA,
    Joseph Watson - Alpharetta GA,
    Kevin Hegebarth - Alpharetta GA,
  • Assignee:
    Verint Americas Inc. - Melville NY
  • International Classification:
    H04M 3/00
  • US Classification:
    37926506, 37926505, 3797071
  • Abstract:
    Systems and methods for visualization of call center performance are provided. An exemplary method includes the steps of: obtaining quality performance of agents data that includes information on the quality of service and quality characteristics of the agent, obtaining call center operations data that includes information on statistics and details of a call center, correlating the quality performance of agents data and the call center operations data, identifying correlation-based discovery, and optimizing call center performance based on the correlation-based discovery.

Classmates

Kevin Hegebarth Photo 2

Kevin Hegebarth

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Schools:
Mohawk Elementary School Bensenville IL 1965-1972, Blackhawk Middle School Bensenville IL 1972-1973, Lincoln Junior High School Naperville IL 1973-1974
Community:
Jay Defenbaugh, Daniel Jungels, Curt Gore, Gwen Chirico, Robert Glinzak, Sue Todd, Licet Reyes, Debbie Greinke, Patty Eads, Dennis Havranek, Ken Gerard

Googleplus

Kevin Hegebarth Photo 3

Kevin Hegebarth

Lived:
Johns Creek, GA
Work:
HireIQ Solutions, Inc. - VP, Marketing
Education:
North Central College

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