Skills:
Technical Skills - Hardware: Emachines, HP, Notebooks, Memory, Motherboards, Routers, Switches Operating Systems: Windows XP/ Vista/7/8 Software: Microsoft Office 2007/2010 (Access, Excel, Outlook, Powerpoint, Publisher, Word), Lotus Notes, Google Docs Neworking: TCP/IP, DNS, DHCP, FTP, Active Directory (Password resets, Group policy), VPN Programming: XML, HTML, XHTML, CSS, JavaScript (Basic knowledge) Certifications: IC Certification - Global Standard 3, A+ certification, Network+ certification