2006 to 2000 Client Program CoordinatorValassis Inc Newark, DE 1998 to 2006 Client Services LiaisonValassis Inc Newark, DE 1992 to 1998 Production SupervisorCon-Am Construction Prudhoe Bay, AK 1991 to 1991 Database ManagerUPS New Stanton, PA 1989 to 1991 Unload Production Supervisor
Education:
St. Vincent College Latrobe, PA 1985 to 1989 BA in Business Computer Systems Analysis
Skills:
Staff Development:<br/> Developed and directed a supervisory team that exceeded company standards in meeting operational goals unparalleled by any other operational group in the country.<br/> Led the number one department in cost-effective and efficient production for four years.<br/> Recruiting supervisor responsible for filling hiring/staffing needs reporting directly to Human Resources<br/> Wrote and developed training procedures for new hires and system protocol to maximize efficiency in implementation of procedures.<br/>Client Logistics:<br/> Established and held excellent rapport with clientele generating customer loyalty and growth through referral.<br/> Successfully managed daily operations through monitoring and maintaining book of business (over 150 client companies)<br/> Excelled at achieving goals meeting or exceeding customer expectations.