Shaun S Poulton

US Patent:

20040006499, Jan 8, 2004

Filed:

Jul 2, 2002

Appl. No.:

10/186686

Inventors:

Vasileios Vergopoulos - Woodstock MD, US
Jeffrey Wilhide - Finksburg MD, US
Philomena Strawley - Ellicott City MD, US
Gary Stokes - Fallston MD, US
Henry Jackson - Pikesville MD, US
Shaun Poulton - Sykesville MD, US
Anthony Guidi - Bel Air MD, US
Parag Shah - Hughesville MD, US
Denis Khazan - Owings Mills MD, US
John Roberts - Reisterstown MD, US

International Classification:

G06F017/60

US Classification:

705/007000

Abstract:

Systems and methods provide information to a customer via a network. In one embodiment, the information may include test results that are stored in a database, and customers may access the test results via a website. Accordingly, a customer may submit a sample of a substance to an analysis service provider for testing. After conducting tests on the substance sample, the analysis service provider may post the test results on the website. In one embodiment, the test results may pertain, for example, to the analysis of substances related to petrochemical products, such as catalysts, with refineries as the customers. The way in which information is presented to a customer may be customized according to customer preferences. To protect sensitive data, security procedures may include identification of the customer based on his location in the network, such as an IP address of a computer. Customized reports may be generated based on customer-specific needs or industry standards. Analysis for several customers or across an entire industry may be part of the information provided to a customer. In one embodiment, a user may emulate other users for purposes such as viewing information on a website.