Fujitsu America Mar 2001 - Aug 2017
Operations Manager
Alliance Data 2001 - 2009
Service Delivery Manager
First Data Corporation Nov 1979 - Feb 2001
Application Manager
Education:
Southern Illinois University Edwardsville 1976 - 1977
Skills:
Itil Mainframe Networking Vendor Management Disaster Recovery Data Center Incident Management Call Center It Strategy It Management Service Delivery Change Management Sla Program Management It Service Management Visio It Operations Servers Team Leadership Outsourcing Business Analysis Business Process Call Centers Cloud Computing Business Continuity Enterprise Architecture Information Technology Infrastructure Integration It Outsourcing Managed Services Management