300 Thomas St, Wintersville, OH 43953 • 7402647225
352 Wyncroft, Pataskala, OH 43062 • 7406325797
Work
Company:
Safelite
Sep 2008
Position:
It service desk team lead
Education
School / High School:
ComputerTraining.com
2008 to 2008
Specialities:
IT, Computer Networking
Skills
Team Building • Customer Service • Information Technology • Process Improvement • Team Leadership • Microsoft Certified Professional • Management • Windows Vista • Customer Satisfaction • Call Centers • Sales • Security • Vendor Management • Customer Retention • Inventory Management • Microsoft Office • Microsoft Excel • Leadership • Microsoft Certified Technology • Access • Account Management • Operations Management • Project Management • New Business Development • Troubleshooting • Windows 7 • Sales Management • Teamwork • Kcs • Itil • Enterprise Software • Coaching • Training
Safelite since Sep 2008
IT Service Desk Team Lead
ComputerTraining.com Aug 2008 - Feb 2009
Junior Trainer
American Family Insurance Sep 2005 - Sep 2008
Insurance Agent
Education:
ComputerTraining.com 2008 - 2008
Mount Vernon Nazarene University 1998 - 1999
The Ohio State University 1995 - 1996
The University of Akron 1992 - 1995
Skills:
Team Building Customer Service Information Technology Process Improvement Team Leadership Microsoft Certified Professional Management Windows Vista Customer Satisfaction Call Centers Sales Security Vendor Management Customer Retention Inventory Management Microsoft Office Microsoft Excel Leadership Microsoft Certified Technology Access Account Management Operations Management Project Management New Business Development Troubleshooting Windows 7 Sales Management Teamwork Kcs Itil Enterprise Software Coaching Training
Certifications:
Support Coach, the Kcs Academy The Kcs Academy Itil Foundation Level Hdi Certified Support Center Team Lead (Hdi) Microsoft Certified Systems Administrator: Security (Mcsa: Security) Microsoft Certified Systems Administrator (Mcsa) Microsoft Certified Professional (Mcp) Microsoft Certified Technology Specialist: Configuring Microsoft Windows Vista (Mcts)
Youtube
Rascal Don't Dream of the Past: Aaron Sorkin ...
The Low Key Team gets together to discuss more media that shaped them....
Duration:
1h 18m 32s
Aaron Miller performing at Call To Honor
Latoya Solace & IOP performing at Call to Honor Road Show, held on Dec...
Duration:
5m 32s
Enchanted @Ball park Summerlin Las Vegas.
Enchanted @Ball park Summerlin Las Vegas.
Duration:
23m 7s
Aaron Parker: sirrantung BPYAP CAPPA Snape...
The Composition, Alternative Performance, and Performance Art course o...
Duration:
10m 22s
Septa - Digital Painting
Evenings Septa Sketch :) Music: Words Of Amber - lafur Arnalds The Las...
Duration:
6m 38s
Aaron Stechauner - Planetary Duality FULL ALB...
Live playthrough of the Planetary Duality record front to back! I film...
Duration:
31m 51s
sweet nuance, guitar instrumental by Aaron La...
'sweet nuance' was born in early January 2022, from an improvisation a...
Duration:
2m 31s
Imperial Ambition Cover - Misery Index - Y...
Cover from the mighty Misery Index. skal!!! Drums - Yek Cardinal Vocal...