Dell - Round Rock, TX since Feb 2012
Director, Business Ops & Product Development
Dell Jan 2011 - Feb 2012
Director, Program Management - CSMB Services
Dell Nov 2009 - May 2011
Sr. Manager, Communications Solution Group
Dell Nov 2006 - Nov 2009
Sr. Global Telecom Manager
APS/Capital 4 Oct 2004 - Oct 2006
Executive Acct Manager/Managing Director
Education:
San Jacinto College
Skills:
Vendor Management Cross Functional Team Leadership Program Management Call Center Business Process Improvement Saas Managed Services Product Management Solution Selling Process Improvement Telecommunications Customer Experience Service Delivery Go To Market Strategy Professional Services Outsourcing Call Centers Enterprise Software Recruiting Management Strategy Pmp Business Development Leadership Customer Satisfaction Account Management Pre Sales Team Building Change Management Crm Sales Operations Salesforce.com Voip Direct Sales Product Development Strategic Partnerships Executive Management Performance Management Quality Assurance Partner Management Channel Partners Business Intelligence Demand Generation Business Alliances Integration Start Ups Sales Enablement Product Marketing Sales Process Mobile Devices