Rutgers, The State University of New Jersey-Camden
2010 to 2012
Specialities:
Management Information Systems/E-Commerce
Skills
Help Desk Support • Technical Support • Troubleshooting • Analysis • Customer Support • Customer Satisfaction • Windows 7 • Active Directory • Vpn • Hotspot • Sap Bi • Sap Grc Access Control • Microsoft Word • Microsoft Excel • Powerpoint • Microsoft Publisher • Software Documentation • Programming • Lotus Notes • Databases • Sql • Educational Technology • Visual Basic • C++ • Object Oriented Design • It Project Lifecycle • Mis • Web 2.0 • Dreamweaver • Information Technology • Sdlc • Java • C • C# • Process Improvement
Ranks
Certificate:
Itil Foundation Certification
Industries
Information Technology And Services
Resumes
Technical Ii Client Support Information Technology Specialist
American Water - Voorhees, NJ since Jul 2012
IT Support Service Desk
Rutgers University Sep 2010 - Sep 2012
IT Help Desk Consultant
Elementary School Sep 2000 - Jun 2009
Technology Coordinator
CIGNA - Voorhees, NJ Jul 1995 - Dec 2000
Senior Programmer Analyst
Towers Perrin - Philadelphia Jan 1990 - Jun 1995
Senior Programmer Analyst
Education:
Rutgers, The State University of New Jersey-Camden 2010 - 2012
Bachelor of Science, Management Information Systems/E-Commerce
Temple University
Associate of Science (A.S.), Computer and Information Sciences, General
Skills:
Help Desk Support Technical Support Troubleshooting Analysis Customer Support Customer Satisfaction Windows 7 Active Directory Vpn Hotspot Sap Bi Sap Grc Access Control Microsoft Word Microsoft Excel Powerpoint Microsoft Publisher Software Documentation Programming Lotus Notes Databases Sql Educational Technology Visual Basic C++ Object Oriented Design It Project Lifecycle Mis Web 2.0 Dreamweaver Information Technology Sdlc Java C C# Process Improvement
Certifications:
Itil Foundation Certification Installing and Configuring Windows 7 Client (6292)