Customer service medicare advantage benefits agent
Education
School / High School:
The Insurance School- Charlotte, NC
2007
Skills
Strong analytical and problem solving sk... • Detail Oriented • Strong Writing and Oral Communication • Negotiation • Analytical • Customer Service • Interpersonal Skills • Team Oriented • Organized • Use of Multi- System Computer Programs • Microsoft Outlook • Desk/Laptop Computer and Other Business ...
Microsoft Office Customer Service Mediator - Charlotte Meckleng Community Relations (Volunteer) Conflict Resolution Community Outreach Voter Registration Skip Tracing Collections Investigation Analytics Life Insurance Health Insurance Political Campaigns
Interests:
Reading,Walking,Dancing
Languages:
English
Certifications:
Agent - Life and Health Insurance, State of North Carolina, State of South Carolina
Nov 2011 to May 2013 Customer Service Medicare Advantage Benefits AgentCharlotte-Mecklenburg Schools System Charlotte, NC Feb 2007 to Dec 2012 Substitute TeacherUS Government Charlotte, NC Aug 1974 to Jan 2007 Senior Revenue Officer - Collector/ Customer Service
Skills:
Strong analytical and problem solving skills to negotiate amicable account resolution. Ability to Multi-Task, Detail Oriented, Strong Writing and Oral Communication, Negotiation, Analytical, Customer Service, Interpersonal Skills, Team Oriented, Organized, Use of Multi- System Computer Programs, Microsoft Outlook, Desk/Laptop Computer and Other Business Machines.
Paul Johnson, Shirley Walker, Alphonso Huggins, Betty Harris, Cynthia Brice, Helen Whitlock, Barbara Fraylon, Mary Brewer, Carlos Moore, Phyllis Brown, Howard Sanders