Charles F Galles

US Patent:

8495562, Jul 23, 2013

Filed:

Dec 17, 2007

Appl. No.:

11/958218

Inventors:

Myra Hambleton - Plano TX, US
Charles Galles - Plano TX, US
John Fuentes - Plano TX, US

Assignee:

Intervoice Limited Partnership - Reno NV

International Classification:

G06F 9/44

US Classification:

717105, 717109, 7042701

Abstract:

A graphical development environment for developing the program flow of an application, The environment is controlled by a plurality of icons, some of which are detailed sub-routines used to control the proper returns in systems in which speech recognition is utilized. In one embodiment, a loop construct is used with branches arranged by the sub-routine icons to ensure that a proper return is achieved based upon an expected grammar for that branch.

US Patent:

20040217986, Nov 4, 2004

Filed:

May 2, 2003

Appl. No.:

10/429011

Inventors:

Myra Hambleton - Plano TX, US
Charles Galles - Plano TX, US
John Fuentes - Murphy TX, US

International Classification:

G09G005/00
G06F009/44

US Classification:

345/763000, 717/113000

Abstract:

The present invention is directed to a system and method which promotes conversational mixed initiative applications by taking advantage of additional grammars that are active. In one embodiment, the development environment allows an application designer to define a navigational grammar, a universal grammar, and a directed dialog call flow grammar. The grammars can be active throughout the call flow or at selected times and are weighted to work with all of the directed grammars. The processing that is followed by each of these grammars is defined separately so that each grammar can be context sensitive.

US Patent:

7331036, Feb 12, 2008

Filed:

May 2, 2003

Appl. No.:

10/428723

Inventors:

Myra Hambleton - Plano TX, US
Charles Galles - Plano TX, US
John Fuentes - Murphy TX, US

Assignee:

Intervoice Limited Partnership - Dallas TX

International Classification:

G06F 9/44
G06F 3/048
G10L 11/00
H04M 1/64

US Classification:

717105, 715763, 704270, 379 8801

Abstract:

A graphical development environment for developing the program flow of an application, The environment is controlled by a plurality of icons, some of which are detailed sub-routines used to control the proper returns in systems in which speech recognition is utilized. In one embodiment, a loop construct is used with branches arranged by the sub-routine icons to ensure that a proper return is achieved based upon an expected grammar for that branch.