Brand Direct Health
Patient Services Manager
Cox Communications Jan 2010 - Apr 2015
Inside Sales and Retention Manager
Northrop Grumman Corporation Jan 2007 - Jan 2010
Customer Service Analyst
Appleone Employment Services Feb 2006 - Dec 2006
Staffing Consultant
Image Access Gmbh Dec 2004 - Oct 2005
Sales Team Leader
Education:
University of Phoenix
Bachelors, Bachelor of Science, Business Management, Business
Skills:
Leadership Account Management Training Management Performance Management Call Centers Strategy Team Building Human Resources Sales Customer Retention Analysis Strategic Planning Interviews Customer Service Payroll Direct Sales Sales Operations Sales Process Cold Calling Team Leadership Telecommunications Sales Management Customer Satisfaction Cross Functional Team Leadership Process Improvement Customer Experience Temporary Placement Coaching