Business Analyst at First Command Financial Services
Location:
Dallas/Fort Worth Area
Industry:
Information Technology and Services
Work:
First Command Financial Services since Apr 2013
Business Analyst
First Command Financial Services - Fort Worth, TX May 2012 - Apr 2013
Quality Assurance Analyst
First Command Financial Services Mar 2001 - May 2012
User Provisioning Adminsitrator
Belo 2000 - 2001
Telephony Systems Administrator
Walker Financial 1994 - 2000
IT Support Center & Telephony Analyst
Skills:
Visio Process Improvement ITIL System Administration Change Management Active Directory Troubleshooting Technical Support PowerPoint Requirements Gathering Business Analysis SharePoint SDLC Access
Delta Air Lines since Feb 2011
Flight Attendant
Michigan State University Jan 2005 - May 2009
Administrative Assistant
Education:
Michigan State University 2008 - 2009
MS, Human Resouces and Labor Relations
Michigan State University 2005 - 2008
MS, Social Work
Michigan State University 2000 - 2004
BA, Psychology
Athens High School 1996 - 2000