Dallas Isd 2010 - 2013
Curriculum Instructor
Lancaster Isd 2010 - 2013
Business Education Teacher and Adjunct Professor Dual Credit
The Coca-Cola Company 2007 - 2008
Sales Center Administrator
Cadbury Plc. 2006 - 2007
Sbs Client Service and Accounts Receivable
Kingdom Acquisitions & Holdings 2003 - 2006
Project Coordinator and Human Resources Coordinator
Education:
American Intercontinental University 2005 - 2013
Master of Education, Masters, Curriculum and Instruction
American Intercontinental University 2005 - 2012
Master of Business Administration, Masters, Human Resources Management
Skills:
Employee Relations Benefits Administration Recruiting Payroll Administrative Assistants Organizational Development Coaching Management Leadership Development Interviews Employee Training Accounts Payable Performance Management Employee Engagement Budgets Program Management Staff Development Conflict Resolution Administrative Assistance Public Speaking Customer Service Team Building Leadership Training Strategic Planning Customer Relationship Management
Jan 2010 to Present SubstituteCoca-Cola Enterprises Dallas, TX 2007 to 2008 Sales Center AdministratorCadbury Schweppes Americas Beverages (Spherion) Plano, TX 2006 to 2007 Processed end to end client transactions from order management through client paymentTAC Worldwide (Verizon) Irving, TX 2006 to 2006 P/T Client Care Support/Help DeskKingdom Acquisitions & Holdings Dallas, TX 2003 to 2006 Project Coordinator/HR CoordinatorNorth Texas Toll Way Authority Plano, TX 2003 to 2004 P/T Client Service SpecialistFellowship Missionary Baptist Church Credit Union, IL 2001 to 2003 Teller Supervisor/HR AssistantFairpoint Communications (Facility Closed) Irving, TX 1999 to 2001 Client Solutions/TrainerFirst Tennessee Mortgage Dallas, TX 1998 to 1999 Customer Service Rep/CollectionsMerck Pharmaceuticals Irving, TX 1994 to 1998 Senior CSR/New Hire Transitional Trainer
Education:
American InterContinental University Hoffman Estates, IL 2010 to 2012 MBA in Human Resource Management Member: Delta Mu Delta International Business Honor SocietyAmerican InterContinental University Hoffman Estates, IL 2007 BBA in Human Resource Management
Skills:
Possessing an impressive employment status with notable success; providing companies and businesses with swift resolutions to client complaints, gaining trust, and securing customer loyalty. Polished and professional, with many years of quality experience.