Morneau Shepell
Customer Success Manager
Lifeworks
Customer Success Manager
Adp Dec 2014 - May 2017
Manager, Client Services - Small Medium Business and Major Accounts
Canadian Red Cross Oct 2012 - Nov 2014
Manager, National Contact Centre - Prevention and Safety Division
Diversified Staffing Services Ltd. Oct 2011 - Jul 2012
Division Manager and Recruiter
Education:
Rhodes Wellness College 2018 - 2018
York University Jan 1, 2000 - 2002
Bachelors, Bachelor of Arts, Psychology
Skills:
Coaching Project Management Management Human Resources Sales Recruiting Interviews Negotiation Performance Management Marketing Customer Satisfaction Change Management Team Leadership Software Documentation Customer Service Customer Experience Conflict Resolution Customer Retention Training Leadership Team Building Call Center Employee Relations Hiring Call Centers Contact Centers