Skills:
Developing and Establishing long lasting trust relationships with clients and teams, Adding value to the workplace, Business Analysis, Data Analysis, Use Case Diagrams, Requirements Analyst, Change Management, Service Management, Process Improvement, SDLC Waterfall and Agile Methodologies, UAT, Integrated and Sysem Testing, MS Excel, MS Visio, SharePoint, Bomgar, ServiceNow, Cisco Jabber, Lync, Webex, Interpersonal, Time Management, Verbal, Planning, Work Prioritization, Project management.