Erika A Lukens

Client Success Specialist

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Location:

501 Fairmount Ave, Towson, MD 21286

Industry:

Insurance

Work:

Prometric Testing
Client Success Specialist
Apollo Retail Specialists Apr 2017 - Oct 2019
Fulfillment and Logistics Project Manager
Synagro Aug 2016 - Apr 2017
Inside Sales Representative
Benefitmall Mar 2015 - Aug 2016
Payroll District Manager at Benefitmall
Lafargeholcim Jun 2014 - Mar 2015
Inside Sales

Education:

Strayer University 2008
Bachelors, Bachelor of Arts Strayer University 2005 - 2008
Bachelors, Business Administration, Management, Business Administration and Management Harford Community College 1998 - 2004
Associates, Associate of Arts, General Studies Perry Hall High School 1994 - 1998

Skills:

Sales
Customer Service
Sales Management
Account Management
Cold Calling
Marketing
New Business Development
Sales Operations
Customer Satisfaction
Microsoft Office
Negotiation
Pricing
Training
Sales Process
Management
Invoicing
Analysis
Inventory Management
Direct Sales
Logistics
Profit Margins
Quote Preparation
Rfq
Rfp
Dispute Resolution
Quality Assurance
Sales Growth
Accounting
Inside Sales
Administration
Purchasing
Account Reconciliation
Accounts Receivable
Sap
Data Entry
Key Account Development
Inventory Control
Supply Chain
Microsoft Word
Microsoft Excel
Powerpoint
Salesforce.com
Business Development
Wholesale
Lotus Notes
Outside Sales
Trade Shows
Profit
Business
Citrix

Interests:

Children
Civil Rights and Social Action
Environment
Disaster and Humanitarian Relief
Human Rights
Animal Welfare
Health

Languages:

English

Erika Lukens

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Erika Lukens Nottingham, MD

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Work:

CSR

Jun 2014 to 2000
Inside Sales HD Supply Power Solutions
New Castle, DE
Apr 2008 to Jun 2014
Inside Sales Representative Medix School
Towson, MD
Nov 2005 to Jan 2008
Internet Admissions Representative United Concordia
Timonium, MD
Jun 2004 to Nov 2005
Membership & Billing Representative ACI
Palm Coast, FL
Oct 2002 to May 2004
Registration Clerk Metris Companies
White Marsh, MD
May 1998 to Jan 2002
Accounts Receivable Clerk

Education:

Strayer University
2008
Bachelor of Arts in Business Administration Harford Community College
2004
Associates in General Studies