Felecia E Lowery from Phoenix, AZ

Felecia Lowery Phones & Addresses

Phoenix, AZ
Tempe, AZ
Glendale, AZ

Work

Company:

Lowery heating & cooling - Phoenix, AZ
Jun 2011
Position:

Customer care specialist

Education

School / High School:

Phoenix College
2012
Specialities:

Business Management

Skills

Extensive knowledge of Federal and State... • rules • and regulations regarding public assista... • evaluating and determining customer elig... • medical billing • data entry • customer service and public relations. I... • provide information to customers • providers • community organizations and agencies • excellent verbal and writing communicat... • perform quality control review of case f... • outstanding customer service techniques • and independent judgment in problem reso... • 1 1/2 year of AHCCCS IT mentoring program • Proficient with Microsoft Word • PowerPoint • Excel • Outlook and Explorer and transportation ... • Strong people and communication skills • Critical thinker and ability to make apt...

Resumes

Felecia Lowery Phoenix, AZ

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Work:

Lowery Heating & Cooling
Phoenix, AZ
Jun 2011 to Dec 2014
Customer Care Specialist PSEIII

2006 to 2011 All Valley

2005 to 2006
To assist patients during recovery, bathing, dressing AHCCCS

2001 to 2005
Medical Biller AZDES
Phoenix, AZ
1996 to 2001
MA/MN specialist, determining the potential eligibility

Education:

Phoenix College
2012 to 2014
Business Management

Skills:

Extensive knowledge of Federal and State agency statutes, rules, and regulations regarding public assistance programs; interviewing, evaluating and determining customer eligibility, medical billing, data entry, customer service and public relations. Identifying and resolving issues/concerns, provide information to customers, providers, community organizations and agencies, excellent verbal and writing communications, perform quality control review of case files, outstanding customer service techniques, and independent judgment in problem resolution, 1 1/2 year of AHCCCS IT mentoring program, Proficient with Microsoft Word, PowerPoint, Excel, Outlook and Explorer and transportation services. self directed and motivated, Strong people and communication skills, Critical thinker and ability to make apt decisions in emergency situations.