Whirlwind Technologies, Llc
Security Analyst
Whirlwind Technologies, Llc Apr 2018 - Apr 2018
System Administrator
Phacil, Inc Apr 2013 - Jul 2017
Service Desk Team Lead
Research Technology Associates May 2013 - Jan 2017
Help Desk Analyst
Serco Apr 2007 - Mar 2013
Help Desk Analyst and Team Lead
Education:
Prince George's Community College 2013 - 2013
Morgan State University 2001 - 2006
Bachelors, Bachelor of Science, Computer and Information Systems
Skills:
Team Leadership Itil Sdlc Service Desk Microsoft Office A+ Trained Customer Support Sharepoint Bmc Remedy Active Directory Sccm Vdi Hdi Mcafee Citrix Lotus Notes Help Desk Support Remote Desktop Office 365 Troubleshooting Security Windows Xp Software Installation Windows 7 Software Documentation Windows Computer Hardware Technical Support Information Technology Windows Server System Administration Network Administration It Service Management Networking Incident Response Mobile Devices Mdm Windows 10 Rsa Securid Rsa Security
Certifications:
Itil Foundation V3 Hdi Certified Support Center Team Lead (Hdi Sctl) Hdi Customer Service Representative (Hdi Csr) Comptia Security+ Ce Itil Foundation
Jamal Colbert 1997 graduate of Penn Hills High School in Penn hills, PA is on Classmates.com. See pictures, plan your class reunion and get caught up with Jamal and other high ...
Jamal Colbert 2000 graduate of Logan High School in Union city, CA is on Classmates.com. See pictures, plan your class reunion and get caught up with Jamal and other high school ...