Jeanne M Epley

Senior Project Leader

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Location:

St, Louis, MO

Industry:

Financial Services

Work:

Merial 2001 - 2009
Business Analyst
Merial 1993 - 2001
Business Systems Analyst

Education:

Skills:

Software Documentation
Business Analysis
Cross Functional Team Leadership
Project Management
Business Process Improvement
Process Improvement
Management
Troubleshooting
Data Analysis
Integration
Vendor Management
Visio
Databases
Requirements Analysis
Change Management
Sharepoint
Customer Service
Training
Business Process
Sdlc
Telecommunications
Business Intelligence
Requirements Gathering
Testing
Oracle
Team Building
Database Admin
Forecasting
Healthcare
Cellular Communications
Mobile Devices
Microsoft Office
Oracle Applications
Ibm Iseries
Sql
Access
Problem Solving
Oracle Discoverer
Business Impact Analysis
Billing Systems
Wireless Mobility
Itil
Office 365
Leadership
User Experience
As400
Remedy
Subject Matter Expert
Bmc Remedy
Call Centers
Business Requirements
Cellular

Certifications:

Microsoft Service Adoption Specialist
Itil Service Management

Jeanne Epley

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Location:

Saint Louis, MO

Industry:

Information Services

Information Services Professional

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Location:

Greater St. Louis Area

Industry:

Information Services

Business Analyst, Bjc Healthcare

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Location:

Greater St. Louis Area

Industry:

Information Technology and Services

Work:

Merial 2001 - 2009
Business Analyst
Merial 1993 - 2001
Business Systems Analyst

Education:

Skills:

Problem Solving
Troubleshooting
Business Analysis
Data Analysis
Microsoft Office
Customer Service
Documentation
SharePoint
AS400
Change Management
SDLC
Customer Relations
Requirements Analysis
Oracle Applications
Oracle Discoverer
Subject Matter Expert
Database Management
Remedy
Telecommunications
Cellular
Database Admin
Business Impact Analysis
Software Documentation
IBM iSeries
Process Improvement
Business Process Improvement
Cross-functional Team Leadership
Team Building
BMC Remedy

Honor & Awards:

Harry Rodgers Achievement Award for outstanding efforts in support of Sales and Marketing Initiatives. Make A Vital Difference Award for exceeding customer expectations in Sales Tax support and audit processing. Employee of the Month Award in recognition of outstanding contributions toward AS/400 applications testing of contingency plans, including development of Business Systems Recovery Documentation. Volunteer for Merial Ambassador Team that worked to improve employee morale, recognize outstanding performance, and improve communications between staff and management.