Aurora, COPresident at Now Hear This, Inc. Past: Various managerial positions at U S WEST Jeannie Davis is an authority on telephone communication for great customer. She is the award-winning author of Beyond “Hello,” and contributing author in... Jeannie Davis is an authority on telephone communication for great customer. She is the award-winning author of Beyond “Hello,” and contributing author in Real World Customer Service Strategies That Work. Jeannie’s respected affiliation with Fortune 500 companies and international...