TRA, Inc. since Feb 2005
Technical Support Services
Golden Corral Mar 2004 - Jan 2005
Tech Support
Education:
University of North Carolina at Wilmington 1997 - 2001
CFCC
Skills:
Troubleshooting Help Desk Support Windows Server Vpn Computer Hardware Customer Service Microsoft Sql Server Iis Wireless Networking Remote Desktop Switches Networking Cisco Vpn Virtual Directory Remote Access Secure Ftp Operating Systems Windows 7 Adobe Office 365 Ssl Certificates Microsoft Exchange Query Writing Microsoft Office Citrix Logmein Active Directory Amazon Web Services Virtual Private Network System Monitoring Backup Solutions Powershell Software Deployment Windows 10 Data Migration Server Migration System Administration Web Services Computer Networking Technical Support Voice Over Ip Windows Sql Cisco Systems Products Ftp Secure Sockets Layer Windows Server 2012 Information Technology Microsoft Azure Windows Server 2016 Ring Central Sql 2016 Customer Relationship Management Ticketing Systems