Marketing, Business Management, Business, Management
Skills
Customer Retention • Customer Satisfaction • Warranty • Automotive • Dealer Management • Automotive Repair • Automotive Aftermarket • Dealers • Vehicles • Negotiation • Operational Efficiency • Leadership and Team Building • Team Building • Sales Process • Customer Service • Sales Management • Business Development • Sales • Sales Operations • Marketing • Management • Training • Microsoft Excel • Microsoft Word • Microsoft Outlook • Strategic Planning • Program Management • Program Development • Operations Management • Project Management • Time Management • Team Leadership • Profit • Business Development Solutions • Business To Business Service • Performance and Process Improvement • Strategic Sales and Marketing • Product Development and Promotion • Staff Coordination and Training • Benefit Analysis • Communications Management • Human Resource Management • Pmp • Project Assessment • Project Management Professional • Project Plan • Quality Assurance • Quality Management • Risk Management • Scope Management
Autonation Mar 2016 - Mar 2017
Fixed Operations Director
Tech Data Dec 2014 - Feb 2016
After Sales Management Coordinator
Dorschel Automotive Group Oct 2011 - Oct 2014
Parts and Service Director
Hoselton Auto Mall May 2010 - Oct 2011
Service Advisor
Firestone Complete Auto Care Mar 2005 - Apr 2010
General Manager
Education:
State University of New York College at Brockport 1989 - 1993
Bachelors, Marketing, Business Management, Business, Management
Skills:
Customer Retention Customer Satisfaction Warranty Automotive Dealer Management Automotive Repair Automotive Aftermarket Dealers Vehicles Negotiation Operational Efficiency Leadership and Team Building Team Building Sales Process Customer Service Sales Management Business Development Sales Sales Operations Marketing Management Training Microsoft Excel Microsoft Word Microsoft Outlook Strategic Planning Program Management Program Development Operations Management Project Management Time Management Team Leadership Profit Business Development Solutions Business To Business Service Performance and Process Improvement Strategic Sales and Marketing Product Development and Promotion Staff Coordination and Training Benefit Analysis Communications Management Human Resource Management Pmp Project Assessment Project Management Professional Project Plan Quality Assurance Quality Management Risk Management Scope Management