JP Morgan Chase/Chase Auto Finance Littleton, CO Jul 2007 to Mar 2013 Collector-Customer Auto FinanceCentrix Financial (Peak5/Flatiron Financial) Centennial, CO 2003 to 2007 Collector/Loan ServicingFord Motor Credit Colorado Springs, CO 1998 to 2003 Collections SupervisorCalifornia Casualty Colorado Springs, CO 1996 to 1998 Customer Service RepresentativePrincipal Financial Group Colorado Springs, CO 1994 to 1996 Customer Service Technician
Education:
Colorado State University Pueblo, CO 1993 to 1994 General StudiesCanon City High School Caon City, CO Diploma
Skills:
15+ years of Prime/Near-Prime and Sub-Prime auto collections including management experience. Extensive customer service knowledge and skill. Proficient in skip tracing and utilizing skip tracing tools/websites. Professional communication with external/internal clientele. Excellent problem solving, negotiating, and decision making skills. Self motivated with the ability to work in a multi-tasked team environment with flexibility and dependability. Excellent organizational and time management skills.