Omega World Travel since Feb 2005
Travel Consultant
Northwest Airlines Jan 2000 - Jan 2005
Customer Service Agent
Bank of America Jan 1997 - Mar 2000
Research Analyst
Education:
Villa Maria College 1977 - 1979
Associate of Arts and Sciences (AAS), Business Administration, Management and Operations
Skills:
Sabre Troubleshooting Call Centers Leisure Travel Customer Service Sales Business Travel Team Building Customer Satisfaction Flights Hotels Hospitality Industry Revenue Analysis Airlines Tourism Training Hospitality Customer Experience Event Management Vacation Travel Management Online Travel Galileo Apollo Travel Technology Cruises Resorts Account Management Travel Planning Hotel Booking Contract Negotiation Ticketing Negotiation Hospitality Management Tour Operators Event Planning Adventure Travel Car Rental Leisure Amadeus Meeting Planning Trade Shows Booking Systems Food and Beverage
Interests:
Social Services Environment Health
Certifications:
Marriott Hotel Sales Specialist Gran Melia Hotels and Resorts Specialist Omni Hotels and Resorts Specialist Malaysia Specialist Graduate Club Med Familiarization Walt Disney Travel Specialist