Karol S Arauz

It Product Manager, Digital Experience

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Location:

Phoenix, AZ

Industry:

Hospitality

Work:

Choice Hotels International Mar 2018 - Sep 2018
Technical Program Manager 3, Digital Experience
Choice Hotels International Mar 2018 - Sep 2018
It Product Manager, Digital Experience
Choice Hotels International Dec 2016 - Mar 2018
Technical Program Manager 2, Digital Experience
Choice Hotels International Sep 1, 2015 - Dec 2016
Program Manager Ii, Customer Information System
Choice Hotels International Mar 2015 - Aug 2015
Senior Analyst, It Service Management

Education:

Skills:

Sharepoint
It Service Management
It Operations
Agile Methodologies
Incident Management
Service Desk
Change Management
Visio
Release Management
Sdlc
Disaster Recovery
Troubleshooting
Process Improvement
Data Center
Information Technology
Technical Support
It Management
Itil
Quality Assurance
Testing
Active Directory
Itil V3 Foundations Certified
Microsoft Office
Help Desk Support
Windows 7
System Deployment
Agile Project Management
Atlassian Jira
Problem Management
Hp Service Manager
Knowledge Management
Process Documentation
Confluence
Ms Project
Call Centers
Hp Business Availability Center
Ca Service Desk
Desktop Support
Version One
Webex
Requirements Gathering
Sitescope
Frontrange Heat
Escalation Resolution
Adobe Connect
Windows Vista
Rdp
Call Center
Microsoft Publisher

Certifications:

Itil V3 Foundations Certification
Project+
Certified Scrummaster
Itil Operational, Support, and Analysis
Certified Scrum Product Owner
Exin
Comptia
Scrum Alliance

Karol Arauz

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