Eaton
Site Infrastructure Support Analyst at Eaton Aerospace
General Motors
Operational Specialist
General Motors 2013 - 2016
Global Incident Manager
Hp 2000 - 2013
Production and Operations Support Specialist
Hewlett-Packard 1997 - 2000
Helpdesk Specialist
Education:
Lansing Community College
Eastern Michigan University
Skills:
Incident Management Problem Management Incident Handling Performance Metrics Metrics Reporting It Asset Management Troubleshooting Employee Training Mentoring Management Customer Service Help Desk Support Microsoft Office Meeting Facilitation Managing Meetings Leadership Project Management Continuous Improvement Strategic Planning Manufacturing Automotive Computer Hardware Software Installation Scanners Thermal Printers Laser Printers Barcode Scanners Cross Functional Team Building