Kristen L Allmacher

US Patent:

20110055817, Mar 3, 2011

Filed:

Sep 2, 2009

Appl. No.:

12/552351

Inventors:

William NOBLE - South Lyon MI, US
Rosina M. BEADLE - Canton MI, US
Terrence V. HARSHFIELD - Novi MI, US
Kristen ALLMACHER - Livonia MI, US
Jerry Amos DUNST - Southfield MI, US
Bryce DUNN - Royal Oak MI, US
Bartosz GATZ - Straszyn, PL
Krzysztof ZIEMIANOWICZ - Gdynia, PL

Assignee:

COMPUWARE CORPORATION - Detroit MI

International Classification:

G06F 9/44

US Classification:

717127

Abstract:

An improved method is provided for identifying a cause of a performance problem experienced by an application in a computing environment. To help a user find and isolate the problem quicker, the method proposes a unified performance analysis report that presents the most likely indicators of the source of the performance problem. The report presents performance metrics for the software services used by the application and charts the metric values over time since it is often the change in a metric that indicates a problem. Each metric chart should also include an indicator for the state of service for the application. This will help the user correlate metrics from multiple sources to the time period in which the application experienced a problem.