Business Administration, Management, Business Administration and Management
Skills
Cloud Computing • Management • Leadership • Process Improvement • Managed Services • Crm • Business Planning • Customer Service • Team Building • Team Leadership • Strategy • Integration • Contract Negotiation • Vendor Management • Strategic Planning • Marketing • Sales • It Management • Business Strategy • Coaching • Change Management • Public Speaking • Training • Networking • Leadership Development • Project Management • Business Analysis • Entrepreneurship • Customer Satisfaction • Negotiation • Customer Retention • Organizational Development • Team Management • Business Process Improvement • Customer Relations • It Strategy • Hardware • Management Development • Business Process • Cross Functional Team Leadership • Saas • Disaster Recovery • Itil • It Operations • Piano Playing • Solo Piano • Customer Experience • Problem Solving • Developing Client Relationships • Client Retention
Ranks
Certificate:
Itil Foundation Certificate In It Service Management
Interests
Customer Experience • Classically Trained Pianist • Team Building • Legos • Consulting • New Technologies • Mark Espana • Health • Children • Espina • Environment • Education • Process Improvement • Science and Technology • Biking • Strategy • Human Rights • Relationship Building • Operations Management • Marketing • Live Music • Business Process • Customer Service • Apple Products • New Business and Start Up Companies • Espania • Business Management • Coaching • Economic Empowerment • Process Management • Microsoft • Arts and Culture • Iphone
Microsoft
Business Program Manager
Csi Onsite - Techs You Can Trust! Sep 1, 2014 - Mar 1, 2016
Director of Service Operations | Transformational Leadership and Operations Moderinzation
Independent Contractor / Consultant Sep 1, 2014 - Mar 1, 2016
Business Consultant | Bringing Out the Best of the Best
Sovran Mar 2013 - Feb 2014
Vice President of Technology and Service | Service Operations Strategy, Team Leadership, Marketing Support
Wipfli Llp Jun 2012 - Mar 2013
It Consulting Manager | It Program Management, Marketing and Service Management
Education:
Rasmussen College 2012 - 2014
Bachelors, Business Administration, Management, Business Administration and Management
Globe University
Associates, Business Administration, Business
Skills:
Cloud Computing Management Leadership Process Improvement Managed Services Crm Business Planning Customer Service Team Building Team Leadership Strategy Integration Contract Negotiation Vendor Management Strategic Planning Marketing Sales It Management Business Strategy Coaching Change Management Public Speaking Training Networking Leadership Development Project Management Business Analysis Entrepreneurship Customer Satisfaction Negotiation Customer Retention Organizational Development Team Management Business Process Improvement Customer Relations It Strategy Hardware Management Development Business Process Cross Functional Team Leadership Saas Disaster Recovery Itil It Operations Piano Playing Solo Piano Customer Experience Problem Solving Developing Client Relationships Client Retention
Interests:
Customer Experience Classically Trained Pianist Team Building Legos Consulting New Technologies Mark Espana Health Children Espina Environment Education Process Improvement Science and Technology Biking Strategy Human Rights Relationship Building Operations Management Marketing Live Music Business Process Customer Service Apple Products New Business and Start Up Companies Espania Business Management Coaching Economic Empowerment Process Management Microsoft Arts and Culture Iphone
Certifications:
Itil Foundation Certificate In It Service Management Insight Selling License Gr750123047Me Peoplecert, License Gr750123047Me
Name / Title
Company / Classification
Phones & Addresses
Mark Espena CEO
Escape Key Business Tech Solutions Computers Hardware. Software & Services
8011 34Th Ave S STE 242, Minneapolis, MN 55425 9529201000
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