Mark Richard Washburne

Field Service Engineer

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Location:

7 Flycatcher Way, Arden, NC 28704

Industry:

Information Technology And Services

Work:

Quality Data Systems, Inc.
Field Service Engineer
Burroughs, Inc.
Field Engineer Ii
University of South Alabama Health Nov 2015 - Aug 2016
Management Systems Specialist
Televox Software Jul 2015 - Sep 2015
Software Support
Cpsi Oct 2012 - Jun 2015
Msp Service Desk

Education:

Itt Technical Institute 2011 - 2013
Bachelors, Bachelor of Science, Cybersecurity Southeast College of Technology 1997 - 1999
Associates, Electronics Engineering, Electronics

Skills:

Troubleshooting
Networking
Technical Support
Software Installation
Software Documentation
Security
Active Directory
Windows 7
Hardware
Operating Systems
Vpn
Team Building
Computer Hardware
System Administration
Information Technology
Project Management
Integration
Disaster Recovery
Testing
Management
Process Improvement
Help Desk Support
Linux
Vmware
Html
Training
Team Leadership
Leadership
Laptops
Printers
Wireless Networking
Os/2
Customer Oriented
Fedora
Redhat
Security Clearance
Firewalls
Dhcp
Dns
Electronics
Routers
Windows Server
Analysis
Tcp/Ip
Military
Cisco Technologies
Computer Security
Microsoft Technologies
Electronics Repair

Interests:

Children
Education
Environment
Science and Technology
Animal Welfare
Arts and Culture

Mark Washburne

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Mark Washburne Mobile, AL

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Work:

System Support Group / IT helpdesk, Morrison Management Specialists

2003 to 2003
System support specialist O.S

Desktop Support Private Contractor Bancsource

Field Technician E.F.mark Southeast

Field Technician Racer Computer Corporation
Irvington, AL
Technical Support Supervisor Motorola Team One Communications
Mobile, AL
Electronics Technician

Education:

Southeast College of Technology
Mobile, AL
Jan 1999
Associate of Science in Electronics Engineering ITT Technical Institute
Mobile, AL
Bachelor of Science in Electrical Engineering

Skills:

Extensive Remote and telephone support. Administration of user names/profiles and passwords in Active Directory. Windows 7, XP, Vista, OS/2, OS/2 Lite and Warp, and extensive experience of Microsoft Office suite 2K, 2003 and 2007. Troubleshooting applications, basic networking, Advanced PC troubleshooting, Install and configuration of Application Extender. LAN installation and setup. Experience with Remedy ticket tracking system. Extensive customer service skills. Ability to supervise and manage teams during projects. Able to work efficiently unsupervised.