Patterson Companies, Inc.
Application Engineer
Databank Imx May 2015 - Dec 2016
Solutions Engineer Professional Services West
Databank Imx Aug 2013 - May 2015
National Support Engineer
Edocument Resources Nov 2012 - Aug 2013
Technical Support Specialist
Ryan Companies Us, Inc. Jun 2011 - Nov 2012
Support Center Analyst
Education:
Augsburg University 2008 - 2012
University of Minnesota 2003 - 2007
Skills:
Technical Support Networking Customer Service Computer Hardware Microsoft Office Os X Computer Repair Windows 7 Html Windows Xp Active Directory Music Onbase Finale Google Adwords Google Analytics Wordpress Apple Macintosh Norton Ghost Google Apps Microsoft Operating Systems Wireless Networking Android Iphone Smartmusic Midi Document Imaging Enterprise Content Management Windows Server Software Testing
Interests:
Coffee Golf Music
Certifications:
Onbase Certified Installer (Oci) A+ Hyland, Creator of Onbase Comptia Onbase Certified System Administrator (Ocsa) Onbase Certified System Administrator
May 2010 to 2000 Lead TechnicianZip Express Minneapolis, MN Aug 2009 to Oct 2010 Operations SupervisorMakeMusic, Inc Eden Prairie, MN Sep 2007 to Aug 2009 Technical Support Representative
Education:
Augsburg College Jan 2009 to Jan 2013 Management Information Systems
Skills:
Windows and Macintosh operating systems, PC/Mac Repair, Customer Service