Melisande R Maquet

Melisande Rozele Maquet

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Location:

Austin, TX

Industry:

Writing And Editing

Work:

Mrm Creations
Owner
Netspend
Knowledge Coordinator
Cingular
Retention Representative
Discover Financial Services
Account Manager
Wells Fargo
Customer Service Representative Ii

Education:

University of Texas 2010
Phoenix College 2000
Maryvale High School 1994

Skills:

Seo
Html
Css
Color Theory
Writing
Wordpress
Editing
Web Design
Website Development
Website Management
Website Promotion
Website Redesign
Webmaster Services
Management
Project Management
Process Improvement
Call Centers
Coaching
Crm
Entrepreneurship
Sales
Time Management
Newsletters
Customer Service
Online Marketing
Customer Retention
Social Media Marketing
Email Marketing
Social Networking
Facebook
Blogging
Public Speaking
Social Media

Melisande Maquet Austin, TX

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Work:

MRM Creations

Jun 2011 to 2000
Owner, Writer, Editor, Webmaster NetSpend Corporation
Austin, TX
Nov 2005 to Jun 2011
Knowledge Coordinator Cingular Wireless
Austin, TX
Apr 2003 to Nov 2005
Retention Representative Discover Financial Services
Phoenix, AZ
Apr 2002 to Apr 2003
Account Manager Wells Fargo Bank
Phoenix, AZ
Dec 1999 to Dec 2001
Customer Service Representative II

Skills:

Type 50 WPM with 100% accuracy Data entry: 10-key by touch 9500 KPH; alphanumeric 6500 KPH with 100% accuracy Extensive experience in the customer service and financial services industries Writing and presenting information for an international ESL audience Ability to work under tight deadlines and manage multiple projects at once Excellent writing, editing, and organizational skills Talisma Knowledge Management software Microsoft Word, Excel, PowerPoint, Visio Apple / Mac OS, iLife, iWork ePrise, Confluence, JIRA WordPress, HTML, CSS, wiki markup, basic PHP SEO, website accessibility & usability, color theory