Continued
Retention Marketing Manager
Time Customer Service Jan 2013 - Nov 2018
Strategic Marketing Manager
Time Customer Service May 2010 - Jan 2013
Client Support Account Manager
New York Times Regional Media Group Nov 2007 - May 2010
Acquisiton and Retention Manager and Marketing Operations Manager
Time Customer Service Jun 2004 - Oct 2007
Client Services Account Manager
Education:
University of Tampa 1999 - 2003
Master of Business Administration, Masters
Siena College 1994 - 1998
Bachelors, Bachelor of Science, Marketing, Management
Skills:
Social Media Project Management Call Center Database Admin Direct Marketing Email Marketing Direct Mail Online Advertising Social Media Marketing Lead Generation Advertising Marketing Strategy Management Marketing Digital Marketing Online Marketing Customer Acquisition Crm Digital Media Strategy Marketing Communications Publishing Integrated Marketing Digital Strategy Ppc Advertising Sales Account Management Search Engine Marketing Leadership Magazines Customer Retention Budgeting Team Leadership Strategic Planning Segmentation Business Development Customer Service
Melissa Kross, another Chicago-area resident, testified in Manhattan that she was threatened through emails and phone calls after she canceled her $200 order for glasses when the glasses never arrived.