A method and system which utilize a graphical user interface to identify potential participants in a teleconference, specify a user-controlled dial-up/hang-up order, and monitor the status of participants to the teleconference. The method and system receive conference commands from a World Wide Web (WWW) browser and translate the conference commands into commands that control a telephone bridge.
Peer-To-Peer Discovery For Location-Based Forwarding
Doree Duncan Seligmann - New York NY, US Michael J. Sammon - Watchung NJ, US
Assignee:
Avaya Technologies Corp. - Basking Ridge NJ
International Classification:
H04M003/42
US Classification:
4554141
Abstract:
An apparatus for enabling signals directed to a first telecommunications terminal to be forwarded intelligently to a second telecommunications terminal in the vicinity of the first terminal is disclosed. In particular, the illustrative embodiment automatically forwards signals from a first terminal to the closest terminal in the network that the first terminal is authorized to forward to. The closest authorized terminal is determined via short-range wireless communication between the first terminal and other terminals in the first terminal's vicinity. In the illustrative embodiment, the terminals communicate with each other via Bluetooth transceivers.
Doree Duncan Seligmann - New York NY, US Michael J. Sammon - Watchung NJ, US Lynne Shapiro Brotman - Westfield NJ, US Anjum Khan - Ilford, GB Reinhard Peter Klemm - Basking Ridge NJ, US Ajita John - Middletown NJ, US David Gray Boyer - Oceanport NJ, US
Assignee:
Avaya Technology Corp. - Basking Ridge NJ
International Classification:
H04Q 7/20
US Classification:
4554566, 4554142, 4554561
Abstract:
A method and apparatus for enabling a user of a telecommunications terminal to specify desired characteristics for the recipient of a call in lieu of a contact identifier are disclosed. The illustrative embodiment enables a user to specify one or more of the following criteria for a recipient: (i) a role requirement that specifies a role (e. g. , a nurse, a doctor, etc. ); (ii) a capability requirement that specifies one or more capabilities (e. g. , able to speak Spanish, etc. ); (iii) a location requirement (e. g. , on the third floor of Building A, etc. ); and (iv) a cardinality descriptor for the number of recipients (e. g. , one recipient, at least three recipients, etc. ). The illustrative embodiment also employs availability data (e. g. , a schedule, etc. ) and rules to determine whether a particular person is available to receive a call.
Peer-To-Peer Discovery For Location-Based Forwarding
Doree Duncan Seligmann - New York NY, US Michael J. Sammon - Watchung NJ, US
Assignee:
Avaya Technology Corp. - Basking Ridge NJ
International Classification:
H04B 5/00
US Classification:
455426, 455417, 455 41
Abstract:
An apparatus for enabling signals directed to a first telecommunications terminal to be forwarded intelligently to a second telecommunications terminal in the vicinity of the first terminal is disclosed. In particular, the illustrative embodiment automatically forwards signals from a first terminal to the closest terminal in the network that the first terminal is authorized to forward to. The closest authorized terminal is determined via short-range wireless communication between the first terminal and other terminals in the first terminal's vicinity. In the illustrative embodiment, the terminals communicate with each other via Bluetooth transceivers.
Lynne Shapiro Brotman - Westfield NJ, US Yves D. Jean - New York NY, US Valentine C. Matula - Granville OH, US Michael J. Sammon - Watchung NJ, US Doree Duncan Seligmann - New York NY, US
Assignee:
Avaya Inc - Basking Ridge NJ
International Classification:
H04M 3/00 H04M 5/00 H04M 3/42
US Classification:
37926501, 37920201, 37920301, 37920801, 37926503
Abstract:
A call center apparatus for automatically bridging a mobile user (e. g. , a supervisor, etc. ) into an existing conversation between a telephone operator and a caller is disclosed. The illustrative embodiments bridge the mobile user into the conversation of the closest telephone operator for which the mobile user has bridging authority.
Secure Authentication With Voiced Responses From A Telecommunications Terminal
Lawrence O'Gorman - Madison NJ, US Lynne Shapiro Brotman - Westfield NJ, US Michael J. Sammon - Watchung NJ, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
H04L 9/32
US Classification:
713168, 704273, 713182
Abstract:
A method and an apparatus are disclosed that enable an enhanced, interactive voice response (IVR) system to securely authenticate a user at a telecommunications terminal, without some of the disadvantages in the prior art. In particular, after the user at the telecommunications terminal requests access to a resource, the controlling IVR system of the illustrative embodiment issues a random challenge sequence to the user, along with interspersed “camouflage elements” and one or more directions as to how to respond. The user is then free to speak a returned sequence that answers the combined challenge sequence and interspersed camouflage elements; as a result, an eavesdropper overhearing the user hears what sounds like a random number or string. In short, the technique of the illustrative embodiment uses a challenge-response exchange of a substitution cipher interspersed with camouflage elements.
Jon Louis Bentley - New Providence NJ, US George William Erhart - Loveland CO, US Lawrence O'Gorman - Madison NJ, US Michael J. Sammon - Watchung NJ, US David Joseph Skiba - Golden CO, US
An apparatus and methods are disclosed for authenticating users of wireless telecommunications terminals. A user is authenticated by instructing the user to travel to a geo-location, where the geo-location is referred to by an identifier that the user has previously associated with the geo-location. When the user chooses identifiers that are meaningful to the user, but that do not indicate the associated geo-locations to other people, the user can be securely authenticated via the following procedure: (i) select one of the identifiers that the user has defined, (ii) instruct the user to “go to ,” and (iii) declare the user authenticated if and only if the user visits the geo-location associated with before a timeout expires.
Peer-To-Peer Neighbor Detection For Proximity-Based Command Execution
Doree Duncan Seligmann - New York NY, US Michael J. Sammon - Watchung NJ, US Lynne Shapiro Brotman - Westfield NJ, US
Assignee:
Avaya Inc. - Basking Ridge NJ
International Classification:
H04B 7/00
US Classification:
455517, 455410, 455411, 455 412
Abstract:
An apparatus and methods are disclosed for enabling the response to a command at a personal wireless terminal to be based at least partially on the presence or absence of other users nearby, and possibly the identity of those users. In the illustrated embodiment, the personal wireless terminal determines wirelessly (e. g. , via Bluetooth, etc. ) whether there are any other nearby personal wireless terminals (and inferentially, the users associated with these terminals), and then determines whether the command is authorized in that particular environment of nearby users. In some embodiments, authorization is also at least partially based on one or more additional factors, such as the identity of the user of the personal wireless terminal, the identify of nearby users, the nature of the command, one or more arguments of a command, the value of a datum retrieved by a query, and the date and time (i. e. , “calendrical time”).
Armstrong Utilities, Inc. since Oct 2010
General Manager
Armstrong Utilities, Inc. Feb 2009 - Oct 2010
Customer Operations Manager
Armstrong Utilities, Inc. Oct 2004 - Feb 2009
Project Field Engineer / Construction Supervisor
Armstrong Utilities, Inc. Apr 2002 - Oct 2004
Broadband Premise Specialist
United States Army May 1999 - Apr 2002
27M Multiple Launch Rocket Systems Repairmen
Education:
Liberty University 2007 - 2015
BSBA, Business Administration - Finance Specialization
Skills:
Troubleshooting Telecommunications Operations Management Process Improvement Budgets Team Leadership Management Team Building
Top Notch Services Unity, ME Jan 2012 to Aug 2013 VolunteerFishbowl Farm Bowdoinham, ME 2010 to 2013 Farm HandBig Apple Wilton, ME 2007 to 2010 CashierFood City Wilton, ME 2001 to 2006 Grocery Clerk and Cashier
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