Nathan M Kohn

US Patent:

58964401, Apr 20, 1999

Filed:

Feb 26, 1996

Appl. No.:

8/613758

Inventors:

Walter S. Reed - Temple Terrace FL
Walter E. Tamminen - North Richland Hills TX
Ronald D. Thornton - Maynard MA
Nathan M. Kohn - Arlington MA

Assignee:

GTE Service Corporation - Irving TX

International Classification:

H04M 124
H04M 308

US Classification:

379 1

Abstract:

A unified communication system is designed using an agreed upon transmission protocol between different carriers. The protocol is used to allow the automatic gathering of administrative data (such as trouble reports) from diverse locations within a sending network, using the proprietary administration data language and structure of that network. The gathered data is transported using the transmission principle to a single point of contact at a receiving network and translated into a data structure proprietary to the receiving network and thus presented to the proper system for action within the receiving system.