Cross Functional Team Leadership • Service Management • Itil • Change Management • Pharmaceutical Industry • Vendor Management • Budgets • Process Improvement • Outsourcing • It Strategy • Project Management • Program Management • Team Leadership • Strategic Planning • Management • Forecasting • Team Building • Leadership • Project Portfolio Management • Infrastructure • Analysis • Business Process Improvement • It Service Management • Strategy • It Management • Pmo • Business Intelligence • Business Analysis • Pmp • Business Process • Crm • Erp • Integration • It Operations • Service Delivery • Governance • Budgeting
Novartis - Florham Park, NJ since Sep 2011
Demand Manager
Novartis Pharmaceuticals Feb 2002 - Sep 2011
Associate Director
various fitness centers Jan 1999 - May 2005
Indoor Cycling Instructor
Prudential 1987 - 2000
Systems Director
Education:
Thomas Edison State College
BA, Liberal Arts
Skills:
Cross Functional Team Leadership Service Management Itil Change Management Pharmaceutical Industry Vendor Management Budgets Process Improvement Outsourcing It Strategy Project Management Program Management Team Leadership Strategic Planning Management Forecasting Team Building Leadership Project Portfolio Management Infrastructure Analysis Business Process Improvement It Service Management Strategy It Management Pmo Business Intelligence Business Analysis Pmp Business Process Crm Erp Integration It Operations Service Delivery Governance Budgeting