Elmer's Products, Inc. since Sep 2012
Service Delivery Unit Technician
Elmer's Products, Inc. Jun 2012 - Sep 2012
IT Support Desk Intern
Columbus State Community College Jan 2012 - Apr 2012
Student Lab Assistant
Columbus State Bookstore - Columbus, Ohio Area Jun 2011 - Dec 2011
Sales Associate
Columbus State Book Store Mar 2011 - Apr 2011
Cashier
Education:
Franklin University 2013 - 2014
Bachelor of Science (BS), Information Technology
Columbus State Community College 2010 - 2012
Associate, Network Administrator
Skills:
Troubleshooting Windows 7 Os X Microsoft Office Windows Server Windows Computer Hardware Active Directory Microsoft Exchange Network Security Mac Os X Computer Repair Hardware Software Installation Windows Xp Wireless Networking Computer Maintenance Customer Service Network Administration Remote Desktop Vnc Internet Troubleshooting Remedy Ticketing System Lotus Notes Data Migration Logmein Networking Help Desk Support System Administration Tcp/Ip Vmware Workstation System Deployment Printer Troubleshooting Avaya Site Administration Gotoassist Dhcp Mobile Devices Active Vpn Vmware Vsphere Teamviewer Windows 8.1 Sccm Windows 10
Languages:
Vietnamese English
Awards:
Wolfe Associates Crossing the Finish Line Scholarship Wolfe Associates
Oct 2013 to 2000 Customer EngineerElmer's Products, Inc
Jun 2012 to 2000 Service Delivery Unit Technician (Part-time)Columbus State Community College Columbus, OH Jan 2012 to Mar 2012 Student Lab Assistant IColumbus State Bookstore Columbus, OH Mar 2011 to Apr 2011 Cashier / Sales Associate
Education:
Franklin University Dec 2013 Bachelor of Science in Information TechnologyColumbus State Community College Mar 2012 Associates of Applied Science in Networking Administrator