Philip Y Lui

US Patent:

7047498, May 16, 2006

Filed:

Nov 20, 2001

Appl. No.:

09/989716

Inventors:

Philip Lui - New York NY, US
Zbigniew Kopytnik - Jersey City NJ, US

Assignee:

Knoa Corporation - New York NY

International Classification:

G06F 3/00
G06F 9/00
G06F 17/00

US Classification:

715762, 715763, 715709

Abstract:

A Cooperative Help Assistance (CHA) system and method provide real-time user assistance for one or more windows-based Graphic User Interface (GUI) applications or a single application's different subsections such as web pages, running concurrently in any operating system. The CHA System enables the development of an informative assistance object independently from the original source code or development environment of the target Host Application. The assistance object can be selected by any number of user interfaces from sophisticated inference driven interactive interface search tools or categorized lists. By intercepting and monitoring user actions on a Host Application, the CHA system performs intelligent assistance in the context of the target host application program. Utilizing a Host Application Model, the CHA System and method dynamically assemble many elements in real-time or just-in-time to produce assistance sequences or elements very efficiently without having to code every interface path permutation. Paths can be dynamically generated from the Host Application Model, which enables a real-time module to offer intelligent, contextual assistance as well as real-time construction of automated, accelerated CHA Sequences or Procedures that require little or no user interaction.

US Patent:

7861178, Dec 28, 2010

Filed:

Mar 22, 2006

Appl. No.:

11/387456

Inventors:

Philip Lui - New York NY, US
Zbigniew Kopytnik - East Stroudsburg PA, US

Assignee:

KNOA Software, Inc. - New York NY

International Classification:

G06F 3/00

US Classification:

715762, 715764, 715708, 715709, 715745

Abstract:

A Cooperative Help Assistance (CHA) system and method provide real-time user assistance for one or more windows-based Graphic User Interface (GUI) applications or a single application's different subsections such as web pages, running concurrently in any operating system. The CHA System enables the development of an informative assistance object independently from the original source code or development environment of the target Host Application. The assistance object can be selected by any number of user interfaces from sophisticated inference driven interactive interface search tools or categorized lists. By intercepting and monitoring user actions on a Host Application, the CHA system performs intelligent assistance in the context of the target host application program. Utilizing a Host Application Model, the CHA System and method dynamically assemble many elements in real-time or just-in-time to produce assistance sequences or elements very efficiently without having to code every interface path permutation. Paths can be dynamically generated from the Host Application Model, which enables a real-time module to offer intelligent, contextual assistance as well as real-time construction of automated, accelerated CHA Sequences or Procedures that require little or no user interaction.

US Patent:

8079037, Dec 13, 2011

Filed:

Oct 11, 2005

Appl. No.:

11/248981

Inventors:

Philip Lui - New York NY, US
Zbigniew Kopytnik - East Stroudsburg PA, US
David Rayna - Malverne NY, US

Assignee:

Knoa Software, Inc. - New York NY

International Classification:

G06F 3/00
G06F 9/44
G06F 9/46
G06F 13/00

US Classification:

719310

Abstract:

Presented is a system and method for monitoring events derived from a computer target application presentation layer including the steps of providing, independent of recompiling the target application's source code, a script running at a level within the target application. The script scans run-time instantiations of objects of the target application, and allocates structures in real-time to the object instantiations. These allocated structures are adapted to create a reflection of the target application structure, which is used along with detected object instantiations that match a predetermined object structure to capture a portion of an environmental spectrum of the detected object. Further, the system can process state machine events occurring on at least one of a server machine and a client/localized machine, correlate the state machine events with the environmental spectrum, and deduce a user experience based on the correlated state machine events.

US Patent:

8468502, Jun 18, 2013

Filed:

Nov 17, 2011

Appl. No.:

13/299032

Inventors:

Philip Lui - New York NY, US
Zbigniew Kopytnik - East Stroudsburg PA, US
David Rayna - Malverne NY, US

Assignee:

KNOA Software, Inc. - New York NY

International Classification:

G06F 9/44

US Classification:

717127, 717125, 717128

Abstract:

Presented is a system and method for monitoring events derived from a computer target application presentation layer including the steps of providing, independent of recompiling the target application's source code, a script running at a level within the target application. The script scans run-time instantiations of objects of the target application, and allocates structures in real-time to the object instantiations. These allocated structures are adapted to create a reflection of the target application structure, which is used along with detected object instantiations that match a predetermined object structure to capture a portion of an environmental spectrum of the detected object. Further, the system can process state machine events occurring on at least one of a server machine and a client/localized machine, correlate the state machine events with the environmental spectrum, and deduce a user experience based on the correlated state machine events.

US Patent:

6340977, Jan 22, 2002

Filed:

May 7, 1999

Appl. No.:

09/306869

Inventors:

Philip Lui - New York NY 10011
Zbigniew Kopytnik - Jersey City NJ 07305

International Classification:

G06F 300

US Classification:

345709, 345706

Abstract:

A Cooperative Help Assistance (CHA) system and method provide real-time user assistance for one or more windows-based Graphic User Interface (GUI) applications or a single applications different subsections such as web pages, running concurrently in any operating system. The CHA System enables the development of an informative assistance object independently from the original source code or development environment of the target Host Application. The assistance object can be selected by any number of user interfaces from sophisticated inference driven interactive interface search tools or categorized lists. By intercepting and monitoring user actions on a Host Application, the CHA system performs intelligent assistance in the context of the target host application program. Utilizing a Host Application Model, the CHA System and method dynamically assemble many elements in real-time or just-in-time to produce assistance sequences or elements very efficiently without having to code every interface path permutation. Paths can be dynamically generated from the Host Application Model, which enables a real-time module to offer intelligent, contextual assistance as well as real-time construction of automated, accelerated CHA Sequences or Procedures that require little or no user interaction.