471 5600, Murray, UT 84107 • 8016859416 • 8012902875
Salt Lake City, UT
1930 Winfield Dunn Pkwy, Sevierville, TN 37876 • 8654295460
Work
Company:
Incontact
Oct 2018
Position:
Manager technical account management west
Education
School / High School:
Salt Lake Community College
2012 to 2013
Specialities:
Business Administration, Management, Business Administration and Management
Skills
Disaster Recovery • It Management • Business Continuity • Data Center • Itil • Vendor Management • Troubleshooting • Security • Incident Management • Sharepoint • It Operations • Windows • Business Continuity Planning • Cbcp • Business Impact Analysis
Incontact
Manager Technical Account Management West
Incontact Sep 2017 - Oct 2018
Technical Account Management and Customer Relationship
Incontact Jan 2015 - Sep 2017
Technical Account Manager
Cambia Health Solutions Sep 2010 - Jan 2015
Disaster Recovery Analyst
The Regence Group Jun 2006 - Sep 2010
Noc Analyst
Education:
Salt Lake Community College 2012 - 2013
Disaster Recovery Institute International
Skills:
Disaster Recovery It Management Business Continuity Data Center Itil Vendor Management Troubleshooting Security Incident Management Sharepoint It Operations Windows Business Continuity Planning Cbcp Business Impact Analysis