Rachael M Moad from 302 Edwards Dr, Glen Carbon, IL 62034, age 46, Phone: 6186598664

Rachael Moad Phones & Addresses

302 Edwards Dr, Glen Carbon, IL 62034 • 6186598664
Springfield, IL
San Antonio, TX
Madison, IL
Troy, IL

Work

Company:

At&t
Jun 2017
Position:

Senior system engineer

Education

Degree:

Bachelors, Bachelor of Science
School / High School:

Columbia Southern University
2004 to 2009
Specialities:

Business Administration, Management, Business Administration and Management

Skills

Telecommunications • Vendor Management • Service Delivery • Leadership • Management • Business Process Improvement • Customer Service • Cross Functional Team Leadership • Microsoft Excel • Troubleshooting • Career Management • Personal Development • Personal Branding • Small Business Management • Design Thinking • Teamwork • Communication • Writing • Contact Centers • Sales • Interviewing • Human Resources • Hr Management • Employee Training • Employee Learning and Development • Compensation and Benefits • Training and Development • Talent Management • Staff Development • People Development • L&D • Interpersonal Skills • Client Rapport

Ranks

Certificate:

Being Your Own Fierce Self-Advocate

Industries

Telecommunications

Resumes

Senior System Engineer

view source

Location:

Atlanta, GA

Industry:

Telecommunications

Work:

At&T
Senior System Engineer
Att Mar 2014 - Jun 2017
Professional-Asset Management
Att Jan 2005 - Mar 2014
Asset Analyst
Att Nov 2000 - Jun 2004
Senior Consultant - Compensation
Att Jun 2000 - Nov 2000
Associate - Human Resources

Education:

Columbia Southern University 2004 - 2009
Bachelors, Bachelor of Science, Business Administration, Management, Business Administration and Management San Antonio College 2000 - 2002
Associates, Associate of Arts, Business Administration, Management, Business Administration and Management

Skills:

Telecommunications
Vendor Management
Service Delivery
Leadership
Management
Business Process Improvement
Customer Service
Cross Functional Team Leadership
Microsoft Excel
Troubleshooting
Career Management
Personal Development
Personal Branding
Small Business Management
Design Thinking
Teamwork
Communication
Writing
Contact Centers
Sales
Interviewing
Human Resources
Hr Management
Employee Training
Employee Learning and Development
Compensation and Benefits
Training and Development
Talent Management
Staff Development
People Development
L&D
Interpersonal Skills
Client Rapport

Certifications:

Being Your Own Fierce Self-Advocate
Breaking Out of A Rut
Leading and Working In Teams
Creating Positive Conversations With Challenging Customers
Customer Service: Problem Solving and Troubleshooting
Working With Upset Customers
Writing Customer Service Emails
Phone-Based Customer Service
Delivering Bad News To A Customer
Customer Service Foundations
Human Resources Foundations
Organizational Learning and Development
Developing A Learning Mindset
Building Rapport With Customers
Innovative Customer Service Techniques
De-Escalating Intense Situations

Rachael M Moad