Ryan Alan Danner

US Patent:

6507817, Jan 14, 2003

Filed:

Jun 27, 2000

Appl. No.:

09/604657

Inventors:

William M. Wolfe - Santa Monica CA
Lewis Dean Dodrill - Richmond VA
Ryan Alan Danner - Glen Allen VA

Assignee:

Cisco Technology, Inc. - San Jose CA

International Classification:

G10L 1308

US Classification:

704260, 7042701, 704275, 707513

Abstract:

A web-based voice messaging system uses an application server, configured for executing a voice application defined by XML documents, that accesses subscriber attributes from a standardized information database server (such as LDAP), and messages from a standardized messaging server (such as IMAP). The application server, upon receiving a request from a browser serving a subscriber, accesses an IP based messaging server to obtain a stored message for the subscriber from a second party. The stored message identifies a text-based form. The application server converts the text-based form into an audible format. The application server generates an HTML document to present to the subscriber the form in audible format with audible prompts, based on the HTTP request and the text-based form. The application server then updates the text-based form based on an input from the subscriber. Thus, text-based forms can be retrieved and acted on via a telephone.

US Patent:

6578000, Jun 10, 2003

Filed:

Apr 28, 2000

Appl. No.:

09/559637

Inventors:

Lewis Dean Dodrill - Richmond VA
Satish Joshi - Glen Allen VA
Ryan Alan Danner - Glen Allen VA
Susan Harrow Barban - Midlothian VA
Steven J. Martin - Richmond VA

Assignee:

Cisco Technology, Inc. - San Jose CA

International Classification:

G10L 2106

US Classification:

704270, 7042701, 704275

Abstract:

A unified web-based voice messaging system provides voice application control between a web browser and an application server via an hypertext transport protocol (HTTP) connection on an Internet Protocol (IP) network. The application server executes the voice-enabled web application by runtime execution of a first set of extensible markup language (XML) documents that define the voice-enabled web application to be executed. The application server generates an HTML form specifying selected application parameters from an XML document executable by the voice application. The HTML form is supplied to a browser, enabling a user of the browser to input or modify application parameters for the corresponding XML document into the form. The application server inserts the received input application parameters into the XML document, and stores the document.

US Patent:

6643621, Nov 4, 2003

Filed:

Sep 14, 2000

Appl. No.:

09/661606

Inventors:

Lewis D. Dodrill - Richmond VA
Ryan A. Danner - Glen Allen VA
Steven J. Martin - Richmond VA

Assignee:

Cisco Technology, Inc. - San Jose CA

International Classification:

G10L 1500

US Classification:

704275, 704270, 709219, 709223

Abstract:

Mechanisms and techniques are provided which allow a server computer system, such as a web server, to generate information, such as a web page, which includes an audio resource locator (ARL) configured in accordance with the invention. The ARL includes a reference to audio data, an audio command,and an audio server reference that identifies an audio server computer system that can process the reference to audio data within the ARL according to the audio command within the ARL to producing output, which may be audio or another type of output. The server computer system can serve the information including the ARL to an originator of a request for such information, such as a browser on a client computer system. A client computer system configured with a browser can obtain the information containing the ARL and can reference the ARL which causes the client computer system to send a request to process audio data to the audio server specified in the ARL. The request includes the audio command and optionally an audio output format and the references to audio data in the ARL.

US Patent:

6697964, Feb 24, 2004

Filed:

Mar 23, 2000

Appl. No.:

09/534121

Inventors:

Lewis Dean Dodrill - Richmond VA
Narasimha Nayak - Glen Allen VA
Ryan Alan Danner - Glen Allen VA
Steven J. Martin - Richmond VA

Assignee:

Cisco Technology, Inc. - San Jose CA

International Classification:

G06F 1100

US Classification:

714 38, 709200, 709203, 709217

Abstract:

A testing system for an application server configured for providing a unified web-based voice messaging system using voice application control between a web browser via an hypertext transport protocol (HTTP) connection. The testing system is configured for outputting HTTP-based application-specific requests to the application server based on execution of prescribed scripts that specify generation of the application-specific requests according to the state-aware application. Each script specifies parameters for a prescribed sequence of requests for a prescribed application operation for the application server, enabling the load generator to provide a sequence of requests, simulating the sequence of requests that would normally be sent by a user of the application server during a user application session. The testing system also includes a HTTP-based user interface that enables a user to select the scripts, as well as the number of instances for simultaneous execution of the selected number of iterations.

US Patent:

6711618, Mar 23, 2004

Filed:

Dec 15, 1999

Appl. No.:

09/461191

Inventors:

Ryan Alan Danner - Richmond VA
Steven J. Martin - Richmond VA

Assignee:

Cisco Technology, Inc. - San Jose CA

International Classification:

G06F 1516

US Classification:

709228, 709203

Abstract:

A unified web-based voice messaging system provides voice application control between a web browser and an application server via an hypertext transport protocol (HTTP) connection on an Internet Protocol (IP) network. The application server generates and maintains a server-side data record, also referred to as a âbrownieâ, that includes application state information and user attribute information for an identified user session with the web browser. The application server, in response to receiving a new web page request from the browser, initiates a web application instance to begin a transient application session with the browser. The brownie also includes a session identifier that uniquely identifies session with the user of the application session. The application server stores the brownie in a memory resident within the server side of the network, and sends to the browser the session identifier and the corresponding web page requested by the web browser.

US Patent:

6738803, May 18, 2004

Filed:

Dec 14, 1999

Appl. No.:

09/459927

Inventors:

Lewis Dean Dodrill - Richmond VA
David William Geen - King George VA
Satish Joshi - Glen Allen VA
Ryan Alan Danner - Richmond VA
Steven J. Martin - Richmond VA

Assignee:

Cisco Technology, Inc. - San Jose CA

International Classification:

G06F 1516

US Classification:

709218, 709223, 709227, 709228, 7155001, 7155011, 715513

Abstract:

A unified web-based voice messaging system provides voice application control between a proxy browser having a web browser, and an application server via an hypertext transport protocol (HTTP) connection on an Internet Protocol (IP) network. The proxy browser serves as an HTTP interface for a user device that lacks HTML and HTTP processing capabilites, such as an analog telephone, a cellular telephone, a voice over IP telephone, and the like. The web browser receives an HTML page from the application server having an XML element that defines data for an audio operation to be performed by an executable audio resource within the proxy browser. The audio resource, also referred to as a media resource, selectively executes the HTML tags and the audio operation based on the determined capabilities of the user device. If the user device does not have audio capabilities, the media resource ignores the audio operation, and merely presents the HTML information, assuming the user device has a display. If the media resource determines that the user device has at least a speaker and possibly a microphone, the media resource executes the audio operation based on enhanced audio control specified by the XML element.

US Patent:

6754711, Jun 22, 2004

Filed:

Jun 29, 2000

Appl. No.:

09/605854

Inventors:

Lewis Dean Dodrill - Richmond VA
Ryan Alan Danner - Glen Allen VA

Assignee:

Cisco Technology, Inc. - San Jose CA

International Classification:

G06F 1516

US Classification:

709227, 709223, 709228, 709229, 37926509

Abstract:

An application server includes an application runtime environment configured for receiving a first HTTP request having a session identifier that specifies a server-side data record configured for storing an application state for a voice application session of a first party. The application runtime environment is configured to modify the session identifier to change the application state of the voice application session of the first party based on a second HTTP request having an input posted by a second party. The application runtime environment is also configured to update a brownie of the first party to include the modified session identifier.

US Patent:

6766298, Jul 20, 2004

Filed:

Jan 11, 2000

Appl. No.:

09/480485

Inventors:

Lewis Dean Dodrill - Richmond VA
Geetha Ravishankar - Glen Allen VA
Satish Joshi - Glen Allen VA
Keith M. Basil - Norfolk VA
Ryan Alan Danner - Richmond VA
Steven J. Martin - Richmond VA

Assignee:

Cisco Technology, Inc. - San Jose CA

International Classification:

G10L 2106

US Classification:

7042701, 704275, 704235, 704258, 709203, 709205

Abstract:

A unified web-based voice messaging system provides voice application control between a web browser and an application server via an hypertext transport protocol (HTTP) connection on an Internet Protocol (IP) network. The web browser receives an HTML page from the application server having an XML element that defines data for an audio operation to be performed by an executable audio resource. The application server executes the voice-enabled web application by runtime execution of extensible markup language (XML) documents that define the voice-enabled web application to be executed. The application server, in response to receiving a user request from a user, accesses a selected XML page that defines at least a part of the voice application to be executed for the user. The application server then parses the XML page, and executes the operation describer by the XML page.