Wellspring Lutheran Services
It Helpdesk Technician I
Csc Dec 2010 - Jun 2013
Incident Coordinator
St Johns Health Care Center Feb 2010 - Nov 2010
Incident Coordinator
Jpmorgan Chase & Co. Dec 2008 - Jan 2009
Media Operator
Ford Sdss Server Team Jun 2006 - Mar 2007
Network Administrator
Education:
University of Phoenix 2010 - 2012
Bachelors
Henry Ford College 1989 - 1995
Associates
Edsel Ford High School 1985 - 1989
Skills:
Servers Troubleshooting Vpn Hardware Help Desk Support Laptops Networking Dhcp Software Documentation Microsoft Office Outlook Windows Server Active Directory Computer Hardware Citrix It Service Management Group Policy Printers Routers Management Access Windows 7 Software Installation System Administration Operating Systems Service Desk Technical Support Bmc Remedy Dns Disaster Recovery Itil Team Leadership Quality Assurance Sla
Interests:
Football Collecting Antiques Exercise Sweepstakes Home Improvement Reading Sports Watching Basketball The Arts Golf Hockey Watching Hockey Home Decoration Watching Sports Cooking Gardening Outdoors Electronics Baseball Fitness Music Movies Collecting Diet Travel Watching Baseball Investing Television Basketball Self Improvement Watching Football
Textron Dearborn, MI Dec 2010 to Jun 2013 Incident CoordinatorSt. John Health Care Warren, MI Feb 2010 to Nov 2010 Incident CoordinatorJP Morgan Chase Belleville, MI Dec 2008 to Jan 2009 Media OperatorFord SDSS Server Team Dearborn, MI Jun 2006 to Mar 2007 Network AdministratorFord SDSS Server Team Dearborn, MI Jun 2005 to Jun 2006 Network AnalystHandleman Group Southfield, MI Nov 2004 to Jun 2005 Senior Laptop Support TechnicianFord Laptop Help Desk Southfield, MI Jun 1999 to Nov 2004 Senior Laptop Support TechnicianMati's Deli Dearborn, MI Dec 1997 to Jun 1999 Inside Sales RepresentativeCCN Farmington Hills, MI Sep 1997 to Dec 1997 Help Desk AnalystCyber Inc Allen Park, MI Sep 1996 to Feb 1997 Satellite Network Analyst
Education:
University of Phoenix Apr 2012 Bachelor of Networking/TelecommunicationsHenry Ford Community College Dearborn, MI May 1995 Associates of Science