Microsoft - Cambridge, MA since Sep 2012
Principal Escalation Engineer
Microsoft - Greater Boston Area Apr 2011 - Sep 2012
Senior Service Engineer
Microsoft Jul 2006 - Apr 2011
Senior Escalation Engineer
Microsoft Mar 2002 - Apr 2004
Program Manager
Microsoft Nov 2000 - Mar 2002
Escalation Engineer
Education:
Green Mountain College 1991 - 1995
Bachelors of Science, Major: Business Management; Minor: Economics
Skills:
Windows Server Microsoft Exchange C# Cloud Computing Powershell Debugging Windows Azure Office 365 Virtualization Active Directory .Net Microsoft Products Hyper V Iis Microsoft Technologies C++ Lync Server 2010 Microsoft Office Sharepoint Server Windbg Service Delivery Technical Support Python C Enterprise Search Tcp/Ip Software Development Ldap Technical Leadership Cross Functional Team Leadership Microsoft Azure Exchange Server Pattern Recognition Technical Presentations High Availability Hadoop Object Oriented Design Tfs Multithreading .Net Framework Vmware Infrastructure Network Security Web Applications System Architecture Storage Area Networks Paas Win32 Api Cross Group Collaboration Shell Scripting Lync Sharepoint Server
Languages:
English
Awards:
Microsoft Circle of Excellence, Platinum Club Executive Leadership Recognized for exceptional service delivered while onsite debugging issues (24x7 over a week+) for a highly-valued Microsoft partner located in Espoo, Finland.