Skills:
Microsoft Windows 7, Server 2003 SBS, Server 2008 R2, and Server 2012 support, Exchange 2010 and 2012 support, Experienced with Windows XP & Windows 7, OS Image Deployment and Creation, Microsoft Office 2000, 2003, 2007, 2010, and 2013 support, Experienced supporting Citrix Applications in a remote desktop environment, Technical Documentation creation, Hewlett Packard, Dell & Lenovo Desktop and Laptop hardware Support, Network printer support, VOIP Phone Support, Very experienced using Acronis Snap & TrueImage, Android OS support, IOS support, Logistics, Virtual machine creation Implementation and support, Experienced using VMware Thin client and Workstation, Salesforce Support & Administration