Skills:
Telephone (multi-line) and Reception Techniques Correspondence, Mail Processing Bookkeeping & Collection Procedures Medical Terminology Managing/filing patient records Appointment scheduling Treatment authorization referrals Vital signs Patient Billing (electronic, manual) CMS-1500, UB-94 claim forms Coding: CPT, ICD-9, HCPCS, DRGs Knowledge of insurance programs: HMOs, PPOs, IPA/IPOs, Workers' Compensation plans, TRICARE, CHAMPVA, Blue Cross & Blue Shield, Medicare, Medicaid, Disability Claims, Medi-Medi Plans. Office 2007: Word, Excel Medisoft Software Dental Administrative Procedures: Appointment scheduling, Charting, Insurance & Coding, Terminology