Rti International Nov 2016 - Feb 2017
Field Interviwer
Pseg Long Island Llc Nov 2016 - Feb 2017
Business Customer Advocate
Con Edison Aug 2016 - Oct 2016
Direct Installer
Shopkeep Jun 2014 - Jul 2016
Shift Supervisor and Customer Care Advisor
Deroaches Internet Services Jan 2013 - May 2014
Customer Account Manager
Education:
Kaplan University 2009 - 2010
Masters, Master of Arts, Education
State University of New York College at Plattsburgh 2003 - 2007
Bachelors, Bachelor of Arts, English
Skills:
Customer Service Sales Customer Satisfaction Microsoft Office Customer Experience Call Centers Troubleshooting Recruiting Time Management Call Center Cold Calling Outbound Marketing Email Can Do Approach
Shaw Group Far Rockaway, NY Dec 2012 to Feb 2013 Customer Service RepresentativeVisiting Nurse Service of New York New York, NY May 2012 to Oct 2012 Member Services RepresentativeGotham Technology Group Montvale, NJ Jan 2012 to May 2012 Campaign Sales DeveloperTime Warner Cable Flushing, NY Dec 2008 to Dec 2011 Customer Service Representative
Education:
Kaplan University Plantation, FL 2009 to 2010 Masters of Arts in TeachingPlattsburgh State University Plattsburgh, NY Bachelor of Arts in English