Skills:
Administration and Sales: Oversaw all cash control procedures and compliance with all federal and state laws. Responsible for ensuring that all cash handling and POS procedures were done according to company standards. Ensured that Kronos Time clock procedures were maintained. Responsible for P&L reports. Communicated and upheld all company policies and programs. Managed efficient inventory control procedures and ensured safety of company assets. Profitably executed all company merchandising and promotional programs. Human Resource Development: Recruited, hired, trained and developed personnel. Conducted performance evaluations for department team members utilizing the company Performance Impact Evaluation Program and PeopleSoft Program. . Coached and rewarded staff to encourage exceptional performance. Customer Service and Quality Control: Maintained the highest levels of food quality and presentation, paying exceptional attention to restaurant cleanliness, equipment care, and maintenance. Upheld Quality Assurance standards and procedures (HACCP). Effectively scheduled and deployed restaurant team members to deliver exceptional service. Assisted with Operation Assessment audits.