Verizon Wireless
Technical Support Expert and Customer Resolution Team Member
Education:
University of Phoenix 2016 - 2018
Bachelors, Bachelor of Science, Marketing, Business Management
Skills:
Internet Protocol Customer Experience Networking Verbal De Escalation Wireless Networking Customer Satisfaction Troubleshooting Telecommunications Problem Solving Cisco Systems Products Mobile Devices Wireless Technologies Switches Critical Thinking Certified Voice Over Ip Internet Protocol Suite